Welcome to https://eblu.wpengine.com (the “Website”), which is owned and operated by eBlu Solutions LLC (referenced herein as “eBlu Solutions”, “we”, “us”, and “our”).  We are concerned about privacy issues and we want you to be familiar with how we collect, use, and disclose information.  Our Website Privacy Policy (“Privacy Policy”) describes our practices in connection with information that we or our service providers may collect through the Website or Web property (including, for example, a mobile Website or application).  By providing personal information to us or by using the Website, you agree to the terms and conditions of this Privacy Policy. 

This Privacy Policy was last updated on April 29th, 2019. 

Purpose

Our Website is primarily informational in nature.  There are options to request further information or an online demonstration.  In those cases, you will be asked to submit certain personally identifiable information that can be used in order to contact or identify you. You will be informed of what information is required and what information is optional. 

Information Collection & How We Use It

Our goal is to allow you to control the information you provide to us. In general, you can visit the Website without telling us who you are or revealing personally identifiable information about yourself. We may collect information, including your name, email address and telephone number, which you have voluntarily submitted to us. We may use, or share with our affiliates and subsidiaries, such personally identifiable information for the purposes set forth below. Such information may be used or shared separately or on an aggregate basis in combination with pre-existing information including information received from third parties: 

• To respond to comments or requests for information; 
• To provide any requested services, i.e. demonstrations; 
• To enroll in services offered through our secure provider portal; 
• To troubleshoot problems with the Website, or any services, as requested; or 
• To contact you with more information about eBlu Solutions, our partners, or our affiliates services. 

In addition, we may use and disclose information that is not in personally identifiable form for any purpose. If we combine information that is not in personally identifiable form with information that is (such as combining your name with your geographical location), we will treat the combined information as personal information as long as it is combined. 

Cookies & Other Technologies

We are currently using cookie technologies to store information when you use the Website, and this may include sending one or more cookies or anonymous identifiers to your computer or mobile device, including “web beacons”, clear GIFs, pixel tags and other means in the future. Cookies help us in many ways to make your visit to the Website more enjoyable and meaningful to you. Cookies are text information files that your web browser places on your computer when you visit a website. We may use such “cookie” technology to obtain non-personal information from you as an online visitor. Most browsers accept cookies automatically but, can be configured not to accept them or to indicate when a cookie is being sent. You can refuse to accept these cookies by following your browser’s instructions; however, if you do not accept them, you may experience some inconvenience in your use of the Website. To learn more about cookies, please visit http://www.allaboutcookies.org. 

Data Sharing & Transfer

We reserve the right to disclose your personally identifiable information to third parties based on the good faith belief that such action is necessary or appropriate to (a) protect and defend the rights or property of eBlu Solutions, or (b) act in urgent circumstances to protect the safety or security of the public or of users of our services and/or the Website. In the event that we are involved in a transaction such as a merger, stock purchase or sale, or sale of substantially all of our assets, your personal information may be transferred to the other party in such transaction. Other than as provided above, or as required by law, we will not trade, sell or share your personally identifiable information for use by any third party without your consent. 

Third-Party Sites & Services

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our Website and to read the privacy statements of any other Website that collects personally identifiable information. 

Security

We use reasonable organizational, technical, and administrative measures to protect personal information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us at [email protected] of the problem. 

Access, Change or Delete Your Personal Data

If you would like to review, correct, update, or delete the personal information that you have provided via the Website, we offer several ways for you to update your personal information: 

• You may contact us at [email protected] for any inquiry or request regarding our privacy policy or the handling of your personal information.  
• You also may write to us directly if you wish to: (a) update or delete your contact information; or (b) request that we cease sending you any form of communication. Please send written requests to:eBlu Solutions LLC
  325 West Main Street, Suite 1500
  Louisville, Kentucky 40202.

Retention Period

We retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law or to otherwise fulfill a legal obligation. 

Use of Website by Minors

The Website is not directed to individuals under the age of 18, and we request that these individuals not provide personal information through the site. 

Sensitive Information

Unless we specifically request or invite it, we ask that you not send us, and you do not disclose, any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background, or trade union membership) on or through the Website or otherwise to us. In those cases where we may request or invite you to provide sensitive information, we will do so with your express consent. 

Special Notice to California Residents

Under California Law SB 27, California residents have the right to receive, once a year, information about third parties with whom we have shared information about you or your family for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please send an email to [email protected] and please include the phrase “California Privacy Request” in the subject line, and provide us with your name, address, and email address. We will respond to you within thirty days of receiving such a request.

Updates to this Privacy Policy

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.  

This Privacy Policy was last updated April 29th, 2019, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. 

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website. 

Contact

If you have any questions or comments about this Privacy Policy, please contact us at [email protected] or send written requests to:

eBlu Solutions LLC
325 West Main Street
Suite 1500
Louisville, Kentucky 40202.